Bought recliner in October for my wife having rotary cuff surgery. Seat started fraying on 2nd day. My wife is 110lbs. Manager said he will reorder another(4-6weeks). 5th week we called Manager, said they stopped making them. Come pick another but you have to wait 4-6 weeks for it to come in??? At this point I ask is there anything that we can be compensated for(I'm a business owner). Manager got all offended and said it's not there fault they have piece on display but we have to wait 6 weeks. Very unprofessional excuse makers. Avoid this place like the plague. My business is in 1,500 homes a year. Will warn all consumers.
All USA
Bought recliner in October for my wife having rotary cuff surgery. Seat started fraying on 2nd day. My wife is 110lbs. Manager said he will reorder another(4-6weeks). 5th week we called Manager, said they stopped making them. Come pick another but you have to wait 4-6 weeks for it to come in??? At this point I ask is there anything that we can be compensated for(I'm a business owner). Manager got all offended and said it's not there fault they have piece on display but we have to wait 6 weeks. Very unprofessional excuse makers. Avoid this place like the plague. My business is in 1,500 homes a year. Will warn all consumers.