The experience my wife and I had with David Boyko and his funeral home was extremely disappointing and unprofessional.
The Boyko funeral home was recommended to us by the staff at the LVHN Hospice care, upon my mother-in-laws passing because we only needed cremation services as we are holding an out-of-state internment and ceremony in the near future. We were told that this funeral home was reasonably priced and would provide the service without pushing unneeded services.
Mr. Boyko was extremely responsive at first, even giving me his cell phone number. He scheduled a meeting with us on a Sunday morning two days after my mother-in-laws passing. My wife and I arrived and walked right into the middle of a funeral. As we were returning to our car, Mr. Boyko came running out of the building and explained that he scheduled a funeral at the last minute. He walked us through a snow covered parking lot and over shoveled snow piles to a separate building that housed the crematorium. We sat in a disorganized office filled with tombstone engraving equipment while he took the necessary information for the death certificate. At this time, he told us that he would file the notice with Social Security and that he should have the death certificates in a few days.
I checked in with him, mid-week and was told that the county Coroners office had not signed off on the certificates yet. I called back on Friday and was told that I could pick everything up the next morning at 10:00am. Saturday at 10:00am I arrived at the funeral home and nobody was there. I called Mr. Boyko and he claimed that we had agreed on 10:30. I told hi I would wait. At 10:30 I received a text message that he was running late. Ten minutes later, he arrived with his two young sons. I then had to wait for nearly 20 minutes while he collected the paperwork and walked to the other building to retrieve the urn with the remains.
I am writing this review a full month and a half later, as I have just received a notice from the Social Security administration that indicates they have no knowledge of my mother-in-laws passing.
Sadly, after we started our business with him, and it was too late to go elsewhere, we found out that he had recently settled a case brought against him to the state Board of Funeral Directors.
The Boyko Funeral Home is one of if not the cheapest in the area and confirms the phrase – you get what you pay for. I would encourage you to spend a little more money and go elsewhere.
All USA
The experience my wife and I had with David Boyko and his funeral home was extremely disappointing and unprofessional. The Boyko funeral home was recommended to us by the staff at the LVHN Hospice care, upon my mother-in-laws passing because we only needed cremation services as we are holding an out-of-state internment and ceremony in the near future. We were told that this funeral home was reasonably priced and would provide the service without pushing unneeded services. Mr. Boyko was extremely responsive at first, even giving me his cell phone number. He scheduled a meeting with us on a Sunday morning two days after my mother-in-laws passing. My wife and I arrived and walked right into the middle of a funeral. As we were returning to our car, Mr. Boyko came running out of the building and explained that he scheduled a funeral at the last minute. He walked us through a snow covered parking lot and over shoveled snow piles to a separate building that housed the crematorium. We sat in a disorganized office filled with tombstone engraving equipment while he took the necessary information for the death certificate. At this time, he told us that he would file the notice with Social Security and that he should have the death certificates in a few days. I checked in with him, mid-week and was told that the county Coroners office had not signed off on the certificates yet. I called back on Friday and was told that I could pick everything up the next morning at 10:00am. Saturday at 10:00am I arrived at the funeral home and nobody was there. I called Mr. Boyko and he claimed that we had agreed on 10:30. I told hi I would wait. At 10:30 I received a text message that he was running late. Ten minutes later, he arrived with his two young sons. I then had to wait for nearly 20 minutes while he collected the paperwork and walked to the other building to retrieve the urn with the remains. I am writing this review a full month and a half later, as I have just received a notice from the Social Security administration that indicates they have no knowledge of my mother-in-laws passing. Sadly, after we started our business with him, and it was too late to go elsewhere, we found out that he had recently settled a case brought against him to the state Board of Funeral Directors. The Boyko Funeral Home is one of if not the cheapest in the area and confirms the phrase – you get what you pay for. I would encourage you to spend a little more money and go elsewhere.