We give zero stars to Randy. My wife and I never give bad reviews but we had to inform you of Randy Clause, CLAW Inc. in New Castle. Randy stated the time he would come by to give us an estimate which we agreed upon but he came several hours late to give me an estimate. He said he was performing a big remove for a very high profile clientele and was too busy to call us. The job we wanted him to perform was small and I did tell him in detail what the job was before he decided to come by to give us an estimate. When he was at my home, he kept asking us if there was more repairs he can perform to make it worth his while. He kept walking around our home, pacing hurriedly. We said we didn't have anything else he can do except the requested work. We told him if he feels the job is too small, then please do not accept it. He said he needed the job as "lunch money" and he said he would return that same day. We waited and waited. We called, left messages. When he finally came back late in the evening - we asked him if he was sure he can perform the work so late at night. We said it's too dark and he would need more light to perform the work. He said he would use his flashlight and if we didn't mind burning some candles. We were just fed up and we asked him to leave. The whole ordeal was very unprofessional and even bizarre. I would stay away from this guy at all costs. So many other businesses to support locally.
All USA
We give zero stars to Randy. My wife and I never give bad reviews but we had to inform you of Randy Clause, CLAW Inc. in New Castle. Randy stated the time he would come by to give us an estimate which we agreed upon but he came several hours late to give me an estimate. He said he was performing a big remove for a very high profile clientele and was too busy to call us. The job we wanted him to perform was small and I did tell him in detail what the job was before he decided to come by to give us an estimate. When he was at my home, he kept asking us if there was more repairs he can perform to make it worth his while. He kept walking around our home, pacing hurriedly. We said we didn't have anything else he can do except the requested work. We told him if he feels the job is too small, then please do not accept it. He said he needed the job as "lunch money" and he said he would return that same day. We waited and waited. We called, left messages. When he finally came back late in the evening - we asked him if he was sure he can perform the work so late at night. We said it's too dark and he would need more light to perform the work. He said he would use his flashlight and if we didn't mind burning some candles. We were just fed up and we asked him to leave. The whole ordeal was very unprofessional and even bizarre. I would stay away from this guy at all costs. So many other businesses to support locally.