Community Surgical Supply

Awful!! Your billing department NEVER returns calls. But you are prompt with your bills!! Worst company ever. What company on earth says it will return calls in 48 hours? Who operates like that? And then you never call!! I will be switching providers and will make sure to let other know your companies LACK of Customer Support!!

This company had terrible business ethnics. I was lied and miss lead by this company. Do to my disability and mental state this company does not care about people like me having conic health issues. My biggest complaint I'd their billing department that does not answer nor return phone calls. I have placed this company on noticed with my insurance company and the BBB and sent a full report to channel 10 Philly news. I will not recommended this company to anyone since they will mislead you to believe your insurance pays 100% for whatever your doctor may order. This companies employee comes to my home to get me to sign a paper after twice asking if any additional money I will be responsible for twice a no that everything is paid in full. 1 month 3 weeks later I get a bill. Since no one from billing department in Tom's river NJ does not answer nor call back. I contacted thru ordering supplies to get a person. It was then when I was explained how and why I was billed. They did not bother seeing the note from my doctor to contact patient do to financial questions if I can even afford it. I told them to get their equipment out of my home and you have 2 hours before I contact my attorney and sue. They came within the hour to pickup their equipment. Their billing department are very incompetent and take advantage of the unhelthy people. Even the BBB could not contact this company to investigate my complaint. I hope I hear from channel10 Philly business complaint team. I would like them to report how bad this company is. Especially being in the medical field. This company should not be allowed to participate with insurance companies. My doctor's office has removed this company from their list since I'm not the only patient with bad experience.