First National Bank ATM

Hands down the worst bank ever. They took something great and turned it into trash. Wish zero stars was a rating, that's what they deserve. I've been with this franchise since it was Commerce bank ( which was one of the best banks I've ever been a part of) but I will be closing my account very abruptly, it's a shame.Everything got worse, the hours, customer service, all of it. The people in charge of this Bank should be completely embarrassed with themselves and what they did with the name. And quite honestly, you're tellers are idiots.

If I could give this bank zero stars I would. I had sold something recently and the person gave me a fraudulent check. The tellers cashed it and then when it came back as fraudulent customer service tried to tell ME that I should've known it was a bad check. Isn't that the tellers job to check that stuff? I just checked the common things that it says to look for on the back of the check. So then my fiance gave me a check to deposit to cover the over draft and they refused his check and shut down my account. This all happened while on vacation and customer service pretty much said I was on my own. I still haven't been able to access my online account despite numerous calls to the branch. They keep telling me that their security department will call me and they never do. It's utter nonsense.