Fulton Bank

I wait in line twice as long as it took to get there. The service is the worst. The one time the employee spent more time visiting with a customer than caring about the people waiting in line.

I recently unexpectedly lost my young mom (56yro) and she banked with Fulton in Hamburg. The account manager I dealt with was very helpful, kind, and compassionate. My 3yro son accompanied me and the employees immediately offered him things to make him feel comfortable (stickers, crayons, paper to color on). I don't think I've ever had such a warm experience in a bank. Business is business but they truly do care about their customers.