I tried to get my elderly animal care, here. There was an unfortunate situation that happened for which the staff apologized to me for. So in the future, I would consider going there. But ongoing training of empathy for the support staff is needed. They did apologize, very genuinely though. So I forgive them.
They are very caring and would recommend them to all my friends AND family . They helped me a lot in getting over the loss of my beloved Brutus.