Called in April, well before cooling season, to get my A/C systems checked out. They came in May and said I needed parts. I paid for the visit and they said they'd call when the parts were in. Never heard from them. After six weeks I called twice and left messages. Finally got a call-back in late June - in the thick of the A/C season - and was told my work had to wait because they were busy. So much for being pro-active and trying to get my service done before the busy season.
Called in April, well before cooling season, to get my A/C systems checked out. They came in May and said I needed parts. I paid for the visit and they said they'd call when the parts were in. Never heard from them. After six weeks I called twice and left messages. Finally got a call-back in late June - in the thick of the A/C season - and was told my work had to wait because they were busy. So much for being pro-active and trying to get my service done before the busy season.