Kenworth of Pennsylvania

I went to the Thermo King services which is the same dealer. On Friday 01/12/2018 at 17:30 I got there. My Thermo King APU did not want to run. It was cranking but not running. There were certain that the fuel lines had leaks, so I told them to change them. But that wasn't the issue. That cost me $790 to do it. But it didn't fix the issue. They came up at at 23:30 to say that it was the fuel pump, but it will cost me $500 more. I told them no. I paid the $790 and I was not happy when I left because I felt they were not honest since the beginning. The old fuel pump was not making any sound, so it was out of order. They knew. They work on these engines every day. In the morning, I went back to the dealer and bought the fuel pump and install it by myself. Too bad, for the dealer, I really want to buy one or two of their reefers that they have for sale. The worse thing that a dealer can do is to allow the customers to go unhappy with their services. They need to have integrity in their services this was my first visit and probably the last one. Besides, I heard one of the mechanics arguing in a very bad way with the service representative( Ryan) (The technician who made nothing to my truck was an asian man, I couldn't get his name). The place is a mess. I will not recommend to any driver to take their trucks for service. Stay away from that dealer.