Lebanon Social Security

I just spent 3 hours waiting which I know is normal bc the office is very busy, however when it was my turn I was given the wrong information by the woman at the desk bc she didn't listen to what I was asking for and just assumed she knew what I wanted and then afterwards,while she was explaining and issue with my address I asked a question and she rudely told me to let her finish what she was saying. She had just spent 10 minutes small talking with the people in front of me between explaining their entire benefit to them while an entire room was waiting. She was incredibly short and rude with us, she should not have that position working with the public.