PNC Bank

I made the unfortunate error of double paying my sizable mortgage payment on December 31st of 2016. On January 4th 2017 I went to the the bank and met with Oosman and Deb. They walked me through the process of getting one of the mortgage payments reversed. The form I completed listed that it could take as long as 60 days to be reversed. Oosman advised that it normally takes 3 - 10 days. Being on a limited budget, this was a hard pill to swallow. Oosman advised that he would do all he could to expedite the process. To my delight, on January 5th 2017 I checked my account and the reversal had been applied. Thanks to the team at the New Hope, PA bank for saving the day!!