I ordered a refurbished computer "on line" in July of 2010; computer arrived, and hard drive was non-functional; obtained an RMA, sent it back, and PC Parts sent me a replacement, but charged my credit card again for the replacement. I'm still waiting, several weeks later, for reimbursement to my account. Do not believe this company or its sad tales of woe from the sales reps about how it's all "out of their hands." Avoid at all costs.
All USA
I ordered a refurbished computer "on line" in July of 2010; computer arrived, and hard drive was non-functional; obtained an RMA, sent it back, and PC Parts sent me a replacement, but charged my credit card again for the replacement. I'm still waiting, several weeks later, for reimbursement to my account. Do not believe this company or its sad tales of woe from the sales reps about how it's all "out of their hands." Avoid at all costs.