I took my kids and a couple of their friends here for the first time and they all really enjoyed themselves. The staff was less than attentive and in some moments unproffesional to the point that my kids pointed it out. But we did learn how to get started quickly and then were able to move throughout the place on our own. It's inexpensive and very casual so I suppose that's just what you get. I would suggest going with someone already experienced for your first time. It's the only place of its kind around and is great for kids and adults to get some exercise together. I especially liked how it made the kids work together to hold the ropes for each other. After a couple hours they were worn out and all left smiling so that's a day well spent for us.
I took my kids and a couple of their friends here for the first time and they all really enjoyed themselves. The staff was less than attentive and in some moments unproffesional to the point that my kids pointed it out. But we did learn how to get started quickly and then were able to move throughout the place on our own. It's inexpensive and very casual so I suppose that's just what you get. I would suggest going with someone already experienced for your first time. It's the only place of its kind around and is great for kids and adults to get some exercise together. I especially liked how it made the kids work together to hold the ropes for each other. After a couple hours they were worn out and all left smiling so that's a day well spent for us.