Roberts Automotive Towing & Services Center

DO NOT USE THIS COMPANY. They are rude, incompetent, and untruthful. I was towed by this company on Tuesday. The driver could not figure out how to put my car into neutral to get my car on the tow truck. He proceeded to take my center console apart, then went under the hood of my car and broke my shifter. He did not put anything back together, dragged my car onto the tow truck and then proceeded to watch YouTube video's to figure out how to get it off the truck when at the dealership. Thankfully, the service technicians at the dealership were able to show him how to get my car down. But on inspection of the car I was informed that the pins on my shifter had been destroyed, by tow truck drivers actions. Called Roberts office and the manager/owner denied that the driver had anything to do with the problem. He refused to pay for repairs, and at one point wouldn't even get on the phone with me, just told his receptionist to tell me it wasn't their fault. Company is crooked. Will be calling the Better Business Bureau