Unfortunately the billing department is very rude and made multiple mistakes. They never apologized for any of their mistakes. I would never recommend anyone that I care about to go to this business. I requested a follow up on three occasions and no one has contacted me when they said that they would. Ellen was the rudest staff member. She may need to be retrained. Ruth was the only staff member that admitted that they had made a mistake. As of yesterday Ellen is still saying otherwise and again no one has EVER apologized for this 2 month headache.
All USA
Unfortunately the billing department is very rude and made multiple mistakes. They never apologized for any of their mistakes. I would never recommend anyone that I care about to go to this business. I requested a follow up on three occasions and no one has contacted me when they said that they would. Ellen was the rudest staff member. She may need to be retrained. Ruth was the only staff member that admitted that they had made a mistake. As of yesterday Ellen is still saying otherwise and again no one has EVER apologized for this 2 month headache.