We recently contracted Welte to service our roof and replace damaged slate tiles. Unfortunately, following the original service date, I had to contact them and point out exposed wood (I am no roofing expert but can spot if a slate it missing---the $445 inspection and repair was to pick up on this). They told me they were coming back out and would repair this at no extra charge. After supposedly coming back out (I was not home), the wood was still exposed. I contacted them again, and their repair team told the sales dept it was repaired, but it wasn't. I will not be contracting w/ this company again.
We recently contracted Welte to service our roof and replace damaged slate tiles. Unfortunately, following the original service date, I had to contact them and point out exposed wood (I am no roofing expert but can spot if a slate it missing---the $445 inspection and repair was to pick up on this). They told me they were coming back out and would repair this at no extra charge. After supposedly coming back out (I was not home), the wood was still exposed. I contacted them again, and their repair team told the sales dept it was repaired, but it wasn't. I will not be contracting w/ this company again.