A repair man went to my parents' home on Monday to repair a leak and clean the furnace. He notified my family of the leak of heating oil that he repaired. He did not report how low their oil was and they were without heat in below freezing temps for a whole day while their oil company couldn't deliver until the next day. Very unprofessional and could've caused more damage to the house than what he had orignally repaired. My parents use them every year to clean the furnace, so they will definitely be using a different company moving forward. Their oil company even said they would've terminated that individual, had it been one of their employees.
A repair man went to my parents' home on Monday to repair a leak and clean the furnace. He notified my family of the leak of heating oil that he repaired. He did not report how low their oil was and they were without heat in below freezing temps for a whole day while their oil company couldn't deliver until the next day. Very unprofessional and could've caused more damage to the house than what he had orignally repaired. My parents use them every year to clean the furnace, so they will definitely be using a different company moving forward. Their oil company even said they would've terminated that individual, had it been one of their employees.