Once again, I've had a claim to submit, and once again, their responsiveness was amazing (see also my review of Goodville Mutual, the coverage I have through Beiler Ins). At those times when I get into a cynical mood, I will say that customer service doesn't exist anymore. Well, there is at least one exception to that in my experience - this insurance agency. No one responds faster when I place a call or send an e-mail! And they always have the information for which I have asked. I can't imagine a better insurance agency and, based on my experience, they represent outstanding insurance companies.
Once again, I've had a claim to submit, and once again, their responsiveness was amazing (see also my review of Goodville Mutual, the coverage I have through Beiler Ins). At those times when I get into a cynical mood, I will say that customer service doesn't exist anymore. Well, there is at least one exception to that in my experience - this insurance agency. No one responds faster when I place a call or send an e-mail! And they always have the information for which I have asked. I can't imagine a better insurance agency and, based on my experience, they represent outstanding insurance companies.