Patient First - Easton

Been going to Patient First for years and always have had good experiences, however, my experience yesterday was less than desirable, will not go into detail, but a lesson on proper bedside manner on one of the nurses on that day would be greatly beneficial, when you choose to to use a facility like this , you would expect a certain level of compassion, it is a shame the actions of one can change the opinion of what were many great experiences on previous visits... its not like I am limited to other clinics like this are not nearby, .I will not be returning.

I’ve been here twice now in one week seeking treatment for flu-like symptoms and the lack of bedside manner from both doctors I’ve had is haunting. I’ve never written a negative review for an organization before but both times I’ve waited only to have a doctor speak to me for less than 5 minutes and then send me off to the pharmacy, feeling more perplexed than when I walked in. I just left after having a doctor seemingly use my medical history against me, as I have been coughing/ fighting a sore throat to the point of a lost voice for six days and was told that if I had just used my inhaler I would have been fine. I tried speaking with my lost voice and the doctor rudely barked “WHAT?! I can’t hear you” despite me trying so hard to speak up that the pain caused me to tear up (this was followed be a “why are you crying”, but that’s beside the point). The front office staff is so kind that it’s a shame everything falls so sharply downhill once your vitals are done being taken. AVOID.