Our Hawthorne Model was purchased in November 2015. The outside color is Certainteed Siding/Color Granite Gray. Rouse Chamberlain quickly responded to our inquiries on resolving issues within a day. For example, our bathtub in our master bath had a manufacturer defect with an air bubble (under warranty). The issue was resolved promptly. We also had a leaking window in the Master bedroom which the window manufacture was contacted and resolved painlessly. I am quite impressed with their quality of service and we are quite happy with our home.I am super happy with the help given by Melanie, Rich, and Rob.
All USA
Our Hawthorne Model was purchased in November 2015. The outside color is Certainteed Siding/Color Granite Gray. Rouse Chamberlain quickly responded to our inquiries on resolving issues within a day. For example, our bathtub in our master bath had a manufacturer defect with an air bubble (under warranty). The issue was resolved promptly. We also had a leaking window in the Master bedroom which the window manufacture was contacted and resolved painlessly. I am quite impressed with their quality of service and we are quite happy with our home.I am super happy with the help given by Melanie, Rich, and Rob.