Two months ago I called then RN to review side effects my special needs son was having. Have to leave a message of course. RN returned phone call but I didn't get to my phone in time and I had to call back. I never got a return call. Discussed this with Dr Dodd. She struggled her shoulders. His medication was increased. The following day he was very irritable and I left a message for the RN on a Thursday. No return call. I called back on Monday and explained I never got a return call. The RN returned my call two hours later. Confronted her about the issue and she disregarded my concerns so I hung up on her. She phoned back to ask if I wanted her to send an email to the doctor. I left it go to voicemail. I called family services and discountined all of my services to find someone else. Really recommend not going here, especially if you have side effects of medication.
Dr Dodd did not know the correct procedure for obtaining wrap around services. She wrote a script. A psychiatrist can't even recommend wrap around. One has to go through an approved agency to do this. Very sketchy.
Two months ago I called then RN to review side effects my special needs son was having. Have to leave a message of course. RN returned phone call but I didn't get to my phone in time and I had to call back. I never got a return call. Discussed this with Dr Dodd. She struggled her shoulders. His medication was increased. The following day he was very irritable and I left a message for the RN on a Thursday. No return call. I called back on Monday and explained I never got a return call. The RN returned my call two hours later. Confronted her about the issue and she disregarded my concerns so I hung up on her. She phoned back to ask if I wanted her to send an email to the doctor. I left it go to voicemail. I called family services and discountined all of my services to find someone else. Really recommend not going here, especially if you have side effects of medication. Dr Dodd did not know the correct procedure for obtaining wrap around services. She wrote a script. A psychiatrist can't even recommend wrap around. One has to go through an approved agency to do this. Very sketchy.