I was actually quite delighted by my visit; I was greeted when I walked in, and after an appropriate amount of time, I was offered help, which I accepted. The woman who helped me walked me around, answered all of my questions, and was a general delight.
staff is more than happy to help w/ servicing the customer. If you talk about products you are interested in with a consultant they will most likely end up giving you a sample to take home along with your purchase!