I really enjoy renting from Enterprise. I rented a car from 12/22-12/26 to drive to Charlotte for Christmas. The tire pressure light kept coming on and we had to keep stopping to put air in the tire. I called Enterprise Friday morning and spoke with Maureen, the manager at the Upper Darby office. She advised me to see if I could trade the car in for a safer one, or find a Firestone location to fix the tire. Well thank goodness we found a Firestone that not only helped us, but put a brand new tire on the car. Driving back on Monday, we got caught up in a lot of Holiday traffic and Maureen was kind enough to give me a HUGE courtesy option, to turn the car in on Tuesday w/o any over payments. I love Enterprise and how they make you feel special and treat you with kindness and courtesy. I will always rent from them. Thank you Enterprise!!!
I really enjoy renting from Enterprise. I rented a car from 12/22-12/26 to drive to Charlotte for Christmas. The tire pressure light kept coming on and we had to keep stopping to put air in the tire. I called Enterprise Friday morning and spoke with Maureen, the manager at the Upper Darby office. She advised me to see if I could trade the car in for a safer one, or find a Firestone location to fix the tire. Well thank goodness we found a Firestone that not only helped us, but put a brand new tire on the car. Driving back on Monday, we got caught up in a lot of Holiday traffic and Maureen was kind enough to give me a HUGE courtesy option, to turn the car in on Tuesday w/o any over payments. I love Enterprise and how they make you feel special and treat you with kindness and courtesy. I will always rent from them. Thank you Enterprise!!!