Richard J. Clark III, DDS

Horrible experience at this office. I was referred to this office by my regular dentist to have a broken tooth pulled. I gave them my insurance and employment information and was taken in back to have 1 additional X-Ray done. After the X-Ray they took me back to the front office where they proceeded to tell me that before they could extract the tooth they would need a $350 deposit up front, even though I had insurance. When I informed them that I did not have the money to pay them that day and to please bill my insurance and me they told me that they would not be able to perform the surgery. Now mind you, the tooth is broken, has a temporary filling that is cracking because my regular dentist had to drill down to where the root is exposed to determine if a crown would be an ideal fix for this tooth, and I am in pain. Also, with an open tooth, it is possible to get a heart infection if not taken care of promptly. All signs point to dental emergency, however, this surgeon looked at me and shrugged his shoulders proceeding to tell me that if I was in pain and wanted it fixed I would have more incentive to come up with the deposit money. The operating rooms were dirty and outdated and the staff, besides one young dental assistant who was very nice, were rude and uncaring. I cannot believe this office is still operating under these conditions and with this complete disregard for the health of their patients. If you value your health and safety I would strongly recommend NOT seeing this surgeon. Sincerely A Concerned Citizen